Frequently Asked Questions
Everything you need to know about purchasing and caring for your antique treasures.
How do you ensure the authenticity of your antiques?
Every item in our collection is meticulously vetted by Chris Holmes for historical accuracy and provenance. We provide a detailed description of each piece's era, materials, and origin to guarantee you are purchasing a genuine antique.
How are large furniture items shipped?
We use specialist white-glove couriers experienced in handling delicate antiques. Each piece is custom-wrapped and secured for transit. Shipping costs are calculated based on dimensions and destination to ensure the safest delivery possible.
Do you offer international shipping?
Yes, we ship our antiques worldwide. We handle all necessary export documentation and work with international freight partners to ensure your item arrives safely, regardless of your location.
What is your return policy for antique items?
We offer a 14-day return policy if the item does not meet your expectations. Please note that due to the unique nature of antiques, items must be returned in the exact condition they were sent, and the buyer is responsible for return shipping costs.
Can I view an item in person before purchasing?
Absolutely. We welcome viewings by appointment at our gallery. Please contact us via email or phone to schedule a time to see specific pieces in detail.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. For high-value acquisitions, bank transfers are often the preferred method for secure processing.